downloadWhy can't I download this file?
The following are the most common questions we receive from non-admin users with a brief explanation for why your company’s Help Desk/IT Support team is the fastest path to answering your question or providing assistance.
Login/Authentication
Accessing Resources
App/Desktop Performance
Installing/Upgrading
The following are the most common questions we receive from non-admin users with a brief explanation for why your company’s Help Desk/IT Support team is the fastest path to answering your question or providing assistance.
Login/Authentication
I cannot log into Citrix Workspace app
Only your company’s Help Desk or IT Support team will be able to confirm your login and offer assistance with password reset if necessary.
Only your company’s Help Desk or IT Support team will be able to confirm your login and offer assistance with password reset if necessary.
Accessing Resources
Citrix App For Windows 10
I cannot see my apps or desktops after logging into Citrix Workspace app
Your company’s Help Desk/IT Support team will be able to confirm your access to Citrix resources.
I get an error message when trying to launch an app/desktop
Access to apps and desktops is controlled by your Help Desk/IT Support team and they will be able to determine the cause of the launch failure.
Your company’s Help Desk/IT Support team will be able to confirm your access to Citrix resources.
I get an error message when trying to launch an app/desktop
Access to apps and desktops is controlled by your Help Desk/IT Support team and they will be able to determine the cause of the launch failure.
I get disconnected from my app/desktop, or I can’t reconnect to an app/desktop
Connectivity to Citrix resources is managed by your company’s Help Desk/IT Support team; they will assist you with any connectivity issues.
Connectivity to Citrix resources is managed by your company’s Help Desk/IT Support team; they will assist you with any connectivity issues.
App/Desktop Performance
It’s taking a long time for my app/desktop to appear, or it is slow after it appears
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
My app/desktop freezes and it doesn’t respond to mouse clicks or keyboard
Something here.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
My app/desktop freezes and it doesn’t respond to mouse clicks or keyboard
Something here.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
Installing/Upgrading
I want to install/upgrade Citrix Workspace app
Only your company’s Help Desk/IT Support team will be able to provide you with instructions for setting up Citrix Workspace app after you install it; your company may also have specific version requirements, so always check with your Help Desk/IT Support team before upgrading.
Only your company’s Help Desk/IT Support team will be able to provide you with instructions for setting up Citrix Workspace app after you install it; your company may also have specific version requirements, so always check with your Help Desk/IT Support team before upgrading.
Citrix Workspace Free Download
Hi!
Citrix Workspace App Windows
I'm facing the issue that the Citrix Desktop App for Windows 10 does not launch the apps. It downloads the .ica file but it is not started. It is also not possible to start it manually.
I tried the following steps: remove the Citrix Desktop App, restart the system, re-install the latest version. I tried this with and without admin rights. I checked the .ica files to be assigned to the Citrix Desktop App so that App is the default app to start them.
I'm using this Windows system:
The Citrix Desktop App version is 19.11.0.50 (1911).
With an old Win 7 system Citrix Receiver starts the apps as expected.
Workspace Citrix Apple
Pls provide hints how to fix the issue, thanks!
Workspace Citrix App Mac
/Joachim
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