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- Microsoft To Do In Outlook 365
- Microsoft To Do Outlook Calendar Integration
- Microsoft To Do Open In Outlook
Original KB number: 2726007
Symptoms
Presence information or presence icons do not appear in Microsoft Outlook.
Cause
This problem can occur if any of the following registry values are configured on the computer running Outlook.
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonIM
or Policy key: HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOfficex.0CommonIM
DWORD: TurnOffPresenceIcon
Value: 1 (turn off presence icons in email messages, but leave them on in the contact card), or 2 (turn off presence icons everywhere)
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonIM
or Policy Key: HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOfficex.0CommonIM
DWORD: TurnOffPresenceIntegration
Value: 1 (turn off presence integration everywhere in Outlook)
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonPersonaMenu
or Policy Key: HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOfficex.0CommonPersonaMenu
DWORD: Enabled
Value: 0 (turn off presence icons in email messages, but leave them on in the contact card)
Note
The x.0 placeholder represents your version of Office (16.0 = Outlook 2016, Outlook for Office 365 and Outlook 2019, 15.0 = Office 2013, 14.0 = Office 2010).
Resolution
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To resolve this problem, either remove the group policies controlling presence integration in Outlook, or change the non-policy registry values to the following.
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonIM
DWORD: TurnOffPresenceIcon
Value: 0
DWORD: TurnOffPresenceIntegration
Value: 0
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonPersonaMenu
DWORD: Enabled
Value: 1
Note
The x.0 placeholder represents your version of Office (16.0 = Office 2016, Office 365 and Office 2019, 15.0 = Office 2013, 14.0 = Office 2010).
-->Original KB number: 2544665
Symptoms
When you use a MAPI-compliant program to create a new email message, the message may not contain the default Microsoft Outlook email signature. This includes, but is not limited to, the following scenarios:
- You use Send As or other Send commands from another Microsoft Office application, such as Microsoft Word, Microsoft Excel, or Microsoft PowerPoint. This scenario typically occurs when you use a command to send the current file as an attachment.
- You use Email or Send to Mail Recipient in Windows Explorer.
- You use the
SendObjectmethod or command from Microsoft Access, and you use theEditMessageparameter to display the message instead of sending it immediately. - A custom solution programmatically creates a new email message window by using Simple MAPI or Extended MAPI.
Cause
Any of these scenarios may use Simple MAPI to generate the email message. In this case, whereas Outlook is handling the MAPI calls and generating the message, Outlook does not handle this scenario in the same manner as it does if you create a new message directly in Outlook.
Workaround
Use the Signature button on the Message tab of the Ribbon to insert the signature manually.
Microsoft To Do In Outlook 365
Note
There are no plans to change this behavior in Microsoft Outlook 2019 or in earlier versions of Outlook.
Microsoft To Do Outlook Calendar Integration
More information
Microsoft To Do Open In Outlook
Generally, it is easy to tell if a new message is created by using Simple MAPI. In these cases, the window is modal, and this means that the focus cannot be taken away from the email message window until the window is closed, or the message is sent.